If your serial number begins with "TREND" then contact our support team for upgrade options.
If your serial number does NOT begin with "TREND" then follow the instructions below.
- Bring your plug-in up in your imaging application and click on the "Buy/Activate" button.
- Copy your serial number into the "Serial Number" field click OK.
- The activation will fail when no internet access is detected.
- Go to the appropriate location for your product and machine and find the file, "ActivationRequest.xml"
ProductName: Hemi 2, Hemi for Lightroom, ShineOff 3, PearlyWhites 3
Mac: Macintosh HD/Library/Application Support/Imadio/ProductName
Win: (64-bit application on a 64-bit machine)
C:\Program Files (x86)\Imadio\ProductName\lic\x64
(32-bit application on a 64-bit machine)
C:\Program Files (x86)\Imadio\ProductName\lic\x86
ProductName: Fisheye-Hemi 1 or PearlyWhites 2 or ShineOff 2
Mac: Macintosh HD/Library/Application Support/Image Trends Inc/ProductName
Win: C:\Program Files (x86)\Image Trends Inc\ProductName
C:\Program Files\Image Trends Inc\ProductName
- Send the file ActivationRequest.xml to Imadio support at https://imadio.zendesk.com.
- We will send you the following file back,
- Copy the file to the same location you used in Step 4 and try activating again (Steps 1 and 2).
- Your product should now be activated.